Micro Dell Systems
S.M. Avenue Circle
Banglore – 560 048
17th May, 2010
Dear S. Hemant
This letter comes all the way to congratulate you for your timely and prompt action on 15th May. You must be aware, in the middle of the meeting with our Japanese delegation we had run out of stock with regards to the printing material. To make the things even worse, the printer had developed some snag in the middle of the night.
When you were called to look into the matter, you immediately swung into action. You took the effort to call the printer repair personnel in the immediate vicinity of the office premises. Also you went on a two wheeler to fetch a new bundle of the printing paper.
It was only because of this timely action on your part, we were able to clinch a major export order from the Japanese firm.
We appreciate the good work done by you.