234, High Street
Mr. Mark Davis
Customer Care Service Department
Alpha Services Ltd.
3rd September, 2008.
Ref: Poor Service
Dear Mr. Davis,
This is to bring to your notice the poor housekeeping services provided by your company on 1st September, bearing reference number ABC 123. I am sorry to inform you that I was highly disappointed by the Service provided by your company this time.
I have never had the occasion to complain about your services in the past and in view of such a good track record, this month’s service has been a big letdown.
I hope you look into the matter and ensure it is not repeated.
Encl: Copy of Receipt