Sample Grievance Letter
Metro Line Bus Service
18th July 2011
Subject: Grievance against lack of facilities for disabled in bus
I have been living in Chicago since five years and have been travelling in Metro Line buses almost every day. Due to my disability, I have been usually shown respect and offered help by fellow passengers in installing the special seating arrangement for the disabled. However, I have noticed that since a couple of months that most of the special seats do not work properly and there is no place to keep my wheelchair. I have made complaints before but there is no change in the condition of the buses although this is a serious issue.
I request the right authorities to look into the matter and address the problem, otherwise people like me are having an extremely difficult time commuting from one place to another.
Category: Grievance Letters