Writing an apology letter is never easy. Most letters are written purely out of no emotion and when the need to express regret or concern over one’s sentiments comes into play, the standards are raised a notch higher. The main reason why people write apology letters is to express their sympathy or remorse to the recipient, either because of a wrong that they committed to the recipient or recipient’s ally, or on behalf of their own allies to safeguard their interest or relationship.
What the writer should be keen about is to maintain the feeling of empathy and steer clear of apathy or the attempt to lie about the facts concerning what really happened. The message to be passed across should be that of compunction, and regret as to what transpired and offer the admission of guilt and not that of excuses or aggravations that would lead to more misunderstanding. Simple and kind words should be used to drive a brief explanation home and attempt to mend fences. The ending should express the need to keep the relationship and serve to cement the theme in a polite way, and should never have titles before the names.